1. If the pregnancy fails to progress ie a miscarriage, there will be a 85% refund of the deposit. User may opt to carry on the confinement care service as requested.
2. If cancellation is made at least 90 days before EDD (expected due date), only 70% of the deposit is refundable.
3. If cancellation is made at least 60 days before EDD (expected due date), only 50% of the deposit is refundable.
4. No refund of your deposit will be given for cancellation of less than 60 days before EDD.
5. Should you for any reason decide to shorten the confinement service, there will be no refund of the deposit.
6. Free cancellation within 5-days of the booking, 100% refund of deposit
7. An admin and bank charge fee of RM50 will be imposed for all refunds and/or transaction.